Multi State Realty: Couple Opens New Office In Downtown IM | News, sports, jobs
IRON MOUNTAIN – Charity Melsha didn’t like the prospect of commission work at first.
When she started a job at CCI Systems that was paid on both an hourly and commission basis, she admitted that she was “frightened” about switching from a pure hourly income.
But Melsha has always believed in her ability to work with customers.
That trust led her to apply for a real estate license to sell properties in the area about nine years ago, starting with Hanson Realty in Iron Mountain and then with Juniper Real Estate in Kingsford.
When it broke up with Juniper in 2017, the broker asked Melsha to join him as part of another company. She looked for a stronger role and was finally offered the owner of Multi State Wide Real Estate in 2018.
“Somehow it fell into my lap” she said of the opportunity.
But later complications arose and “We decided to go in different directions” In 2019, Melsha led her to become self-employed independently of a franchise company.
Now, at only 38, Melsha will have a grand opening on Friday from 12pm to 6pm in the new Multi State Realty office that she and her husband Kevin on S. Stephenson Ave. It is hosted by Curious Pig.
Melsha was born in Norway and lived much of her life in Norway and Quinnesec before her father got a job in Fort Lauderdale, Florida in 2000. While her family returned to the Upper Peninsula three years later, Melsha stayed in Florida, where she had a prosperous career and developed other bonds.
When she returned in 2010, her first job was at Home Depot. She’d been the home decor manager at a Lowe’s Florida store, working with contractors and interior designers. At Home Depot, she mainly took care of flooring.
At Home Depot, she also met Kevin, who was the deputy branch manager at the time. Originally from Pewaukee, Wisconsin, Kevin Melsha has been with Home Depot since February 2008 and lived in Dunbar, Wisconsin, on 48 acres that his family used as a vacation home.
The experience of two large hardware store dealers in the renovation of the former Stitch It Up! Shop front and building they bought in January 2020. They were ready to convert the office space just to contain the COVID-19 pandemic, which was possible in both the real estate and construction markets just a few months after the project started.
“Every other week there were different rules about what business owners were allowed to do.” Charity Melsha said. Pandemic conditions also caused problems sourcing supplies for renovation, she said.
With most of the site completed and most of the restrictions lifted, the office now has four employees – Kevin Melsha, Ed Williams, Lucas Davidson, and Lacey Turner. Dandruff “Love” having more, she said, adding the extra space in the building “One of the reasons why we bought the room.”
While she will not recruit out of respect for other real estate companies in the area, she said, “I have an open door to every agent.”
Multi State Realty manages commercial, residential, and vacation real estate, as well as lots and lots on the Upper Peninsula north to Marquette, west to Iron River, and east to Escanaba and Munising. They also work in Wisconsin as far south as Crivitz, Shawano, and Marinette.
Charity Melsha tries to combine their real estate work with service – they belong to Redemption Hill Church – so that people who come to the area can more easily establish themselves.
“I treat all of my customers as a family” She said. “This is how customer service should work.”
The pandemic may have weighed on business at first, but it has also proven that many employees can work from home just as well. This has sparked a movement for some people considering moving to more rural areas from states with higher living and housing costs, such as California and Texas, she said.
“Now they are all pouring into places like ours” Charity Melsha said.
The new office is officially open Monday to Thursday from 10 a.m. to 6 p.m. and on Fridays, Saturdays and Sundays by appointment. But Melsha said she could be reached by phone 24 hours a day.
“I built my business by answering the phone at 10, 11 a.m. when people came off the shift.” She said.
Melsha said she was warned when she got into real estate that competition could be fierce.
“It was’nt easy” She said. “But I’ve found more support in the industry than I expected, with a few exceptions.”
She added “I am so optimistic about my future and what is going to happen.”